Parts & Service


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In addition to providing the finest Pierce fire apparatus, FAE offers full maintenance and customization service for all makes of fire apparatus in Wisconsin.

Our Service

Your Pierce Authorized Service Center

We can say whatever we want. And so can everyone else. But ultimately it’s performance that matters. It’s what happens after the sale that will cause you to trust in FAE Service and develop loyalty to Pierce apparatus. It takes a lot to become a Pierce Level 1 service facility and Waterous Certified Service Center, and that’s why we partner with the area’s top fire equipment service center, Red Power Diesel Service.                  

Factory Trained Service Technicians

Service personnel are factory-trained by Pierce and are experts at fixing and maintaining your apparatus. That’s how it should be. Accept nothing less.  

Repair Services

We’re going to take care of everything. No worries. From bodywork to electrical, from engine repairs to transmission rebuilds, we’re going to make sure you’re good to go. FAE will also set you up with a complete range of scheduled preventative maintenance services for all systems, including brakes, suspension and hydraulics. Specific to fire apparatus, FAE offers expert service for pumps & pump transmissions, intake and discharge valves, foam systems, tank coating, and plumbing.

Mobile Repair Services

Red Power Diesel Service offers quick-responding mobile service to perform needed repairs right at your house.  

Pump Testing

Pumps have to be tested. That’s just how it is. But we’ll make it as easy and convenient for you as possible. We can either bring our portable testing equipment to your station or bring your apparatus to our inside pump test facility. Either way, we’re going to make sure it’s done safely and correctly.

On-site Pierce Parts Inventory

Red Power Diesel Service carries a large inventory of Pierce parts. Odds are that no matter what you need, we’ll have it in stock and ready to go. But if we don’t, we’ll get it – in a hurry. In our eyes, having an apparatus out of service simply isn’t acceptable. Ever.  

Refurbishment Services

Things age. They get used and sometimes used up. But with age comes character and wisdom, so don’t throw the baby out with the bathwater. Rebuild it. FAE will rebuild, refurbish, retrofit and add on to your existing apparatus to your desired specifications.

Whether it’s skid units, water tanks, ladder lifts, portable tank lifts, generators, emergency lighting, A.C. lighting, foam systems and cascade systems – there simply isn’t much that we can’t either rebuild or retrofit




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100' Pierce(r) Aluminum Platform

Offers the ultimate in setup flexibility and operation.  Includes greater below-grade performance, superior ground penetration and tighter stabilizer spreads
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Hours of operation: Monday-Friday 8AM-4:30PM

Calls after hours and weekends will be answered or returned in a timely manner.